COOKIE POLICY

Introduction

This Cookie Policy applies to the website www.hooklivo.com, operated by hooklivo, located in Latvia. This document explains how we utilise cookies and similar tracking methods when you visit our website. Our procedures are strictly aligned with European legal frameworks to ensure transparency and proper data handling.

Consent Mechanism

We respect your privacy and provide a cookie banner to allow you free choice regarding your data. We will only deploy non-essential cookies if you explicitly consent by clicking the “Accept” button on our cookie banner. If you do not click this button, no non-essential cookies will be placed on your device during your visit.

What Are Cookies?

Cookies are small text files placed on your device when you browse a website. They help the website function correctly and provide information to the site operators about how the site is being utilised by visitors.

Categories of Cookies We Utilise

1. Strictly Necessary Cookies (Essential)

These cookies are vital for the fundamental operation of our website. They enable core functions such as navigating the page, managing your shopping basket, and completing checkout operations. Under European regulations, these cookies do not require prior consent because the website cannot function without them.

Third-Party Processing: Please note that certain essential third-party cookies on our website are processed by Stripe. These specific cookies are strictly required to facilitate standard transaction processing and evaluate transaction validity during the checkout process.

2. Non-Essential Cookies (Analytics and Performance)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They assist us in evaluating page visits and traffic sources. These cookies are deployed exclusively if you have clicked “Accept” on our cookie banner.

Cookie Retention Periods

We adhere to specific retention periods for all cookies in accordance with European data protection directives:

  • Session Cookies: These are temporary files that expire automatically the moment you close your browser.
  • Persistent Cookies (Essential): These are retained only for as long as necessary to fulfil their functional purpose, up to a maximum of 12 months.
  • Persistent Cookies (Non-Essential): If you opt in by clicking “Accept”, these cookies are retained for a maximum of 13 months, after which we will prompt you to renew your consent.

Managing Your Preferences

You have the right to withdraw your consent or change your preferences at any time. You can adjust your browser settings to decline all cookies or to indicate when a cookie is being sent. Please note that if you configure your browser to decline strictly necessary cookies, certain parts of www.hooklivo.com may not function effectively.

Contact Details

If you have any questions regarding this Cookie Policy or how we handle your data, please communicate with us at:

We aim to review and respond to all inquiries within 48 hours.

Please note: Ships from the UK; order processing takes approximately 1–2 business days. and shipping takes approximately 3–8 business days.

Company: DEPO DIY, SIA
Email Address: hook@hooklivo.com
Telephone: +37167064100
Physical Address: Noliktavu iela 7, Dreiliņi, Stopiņu pagasts, Ropažu novads, LV-2130, Latvia

@2026 ww.hooklivo.com . All Rights Reserved.